Year of Care Partnerships works with organisations to introduce care and support planning (CSP) for people with long term conditions (LTCs). CSP is a systematic process focussed on creating the opportunity for a ‘better conversation’ between the person with LTCs and the healthcare professional.
The better conversation is enabled by the person being prepared ahead of the CSP conversation, which includes sending reflective prompts and routine test results where applicable.
The CSP conversation is forward-looking and acknowledges the lived experience of the person with LTCs. It brings together clinical issues with what is important to the individual, supporting self-management and signposting to social prescribing.