TLAP commissioned this project to find examples of promising practice that demonstrate what good personalised community-based care and support looks like for people in ethnically diverse communities. Fourteen organisations across England feature in this report, offering a wide range of support and services in particular groups and communities.
Examples demonstrate core aspects of what good personalised care and support can look like for people from Black, Asian and ethnic minority communities. This includes: focusing on the whole person: understanding and working with cultural complexity; providing flexible and creative responses; building capacity within the community; and being committed to supporting learning and development for the people supported and their wider networks – all underpinned by an understanding of and sensitivity to cultural diversity.
The report showcases examples of organisations and individuals’ experience, and should serve as a useful resource for commissioners and funders to integrate some of these ideas into their own practice.