Categories: Integrated care and social care, Covid-19, Patient experience
Publishing body: Think tank, Improvement body
Last year the Government introduced a ‘discharge to assess’ model to free up thousands of hospital beds and cope with demand at the peak of the COVID-19 pandemic. This meant people were discharged from hospital faster by having their ongoing care needs assessed at home.
Working with British Red Cross, Healthwatch published this report which drew on the experiences of nearly 600 people who left hospital during the pandemic.
The feedback has been shared with the Government to help them understand how the hospital ‘discharge to assess’ model worked for the patient, carers and healthcare professionals and the report makes a number of recommendations on how to improve it.