Personalised Care

People lined up in the shape of a heart

The importance of Personalised Care

Most people want to be:

  • treated as a whole person, who has valuable skills, experience and strengths, by professionals they trust
  • able to readily access information and advice that is timely, clear and works for them
  • valued as an active participant in all conversations and decisions about their health and wellbeing
  • supported to understand their care and support options, and able to set and achieve their personal desired outcomes
  • offered a coordinated approach that is transparent and empowering, with their preferences being recorded and remembered
  • connected with health coaching, self-management and/or community support programmes

About Personalised Care

Personalised Care benefits

The NHS Comprehensive Model

Implementing Personalised Care